Microsoft: AZ-400.6 Implementing Continuous Feedback

Implementing Continuous Feedback

This course provides the knowledge and skills to implement continuous feedback. Students will learn how to recommend and design system feedback mechanisms, implement a process for routing system feedback to development teams, and optimize feedback mechanisms.

About this course

This course provides knowledge and skills to implement continuous feedback. Students will learn how to recommend and design system feedback mechanisms, implement a process for routing system feedback to development teams, and optimize feedback mechanisms.

What you'll learn

Design practices to measure end-user satisfaction
Design processes to capture and analyze user feedback from external sources
Design routing for client application crash report data
Recommend monitoring tools and technologies
Recommend system and feature usage tracking tools
Configure crash report integration for client applications
Develop monitoring and status dashboards
Implement routing for client application crash report data
Implement tools to track system usage, feature usage, and flow
Integrate and configure ticketing systems with development team's work management system
Analyze alerts to establish a baseline
Analyze telemetry to establish a baseline
Perform live site reviews and capture feedback for system outages
Perform ongoing tuning to reduce meaningless or non-actionable alerts

Prerequisites

Students should have fundamental knowledge about Azure, version control, Agile software development, and core software development principles. It would be helpful to have experience in an organization that delivers software.
It is recommended that you have experience working in an IDE, as well as some knowledge of the Azure portal. However, students who may not have a technical background in these technologies, but who are curious about DevOps practices as a culture shift, should be able to follow the procedural and expository explanations of continuous integration regardless.

Course Staff

Tarun Arora

Tarun Arora is obsessed with high quality working software, DevOps and continuous delivery. He is a Microsoft MVP in Azure Dev Tools and the author of several publications on Agile & DevOps. Tarun heads up the DevOps practice for Avanade in London where he works with leading banks and global trading companies to enable them to ship good quality working software, securely and more frequently. You can follow him on @arora_tarun to get the latest on DevOps and his travels around the world.