Microsoft: CLD262x IT Support: Troubleshooting Microsoft Office

IT Support: Troubleshooting Microsoft Office

Learn to troubleshoot the most common issues in Office for Windows and Office for Mac.

About This Course

This course is part of the Microsoft Professional Program Certificate in IT Support.

IT Support: Troubleshooting Microsoft Office is designed to introduce students to the basics of setting up an email client in Outlook, troubleshooting connectivity issues, and troubleshooting cloud storage. Since support professional may be working with Windows or Mac, the troubleshooting principles are explored on both platforms.

What you'll learn

Troubleshoot Office download, installation, and activation issues
Troubleshoot Office
Troubleshoot cloud storage
Troubleshoot Outlook

Meet the instructors

Robert Deupree Jr.

Senior Content Developer

Microsoft

Robert Deupree Jr. is a Senior Content Developer with the Microsoft Learning eXperiences team. After a first career as a marine biologist, Robert joined Microsoft as a biology writer for Encarta Encyclopedia and has continued creating Microsoft training content for over 20 years.